At Kenig Scent (“we,” “our,” “us”), accessible from https://kenigscent.in/, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
Information We Collect
When you use our website, we may collect the following information:
- Full name
- Email address
- Mobile number
- Billing and shipping address
- Order details and purchase history
- Payment information (processed securely through trusted third-party payment gateways; we do not store your card or banking details)
- Device information, browser type, operating system, IP address, and website usage data
- Communications such as customer support requests, feedback, product reviews, and inquiries
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Deliver products to your preferred address
- Process payments securely
- Provide customer support and respond to your inquiries
- Send order confirmations, shipping updates, and service-related notifications
- Improve our website, products, and overall customer experience
- Send promotional offers, newsletters, and marketing communications (where permitted by law or with your consent)
- Detect, prevent, and investigate fraudulent or unauthorized activities
- Comply with applicable legal and regulatory requirements
Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information.
We may share your information only with trusted third parties, including:
- Secure payment gateway providers for payment processing
- Courier and logistics partners for order fulfillment and delivery
- Technology, hosting, analytics, and marketing service providers that help us operate our website
- Government authorities, law enforcement agencies, or regulators where required by applicable law
All third-party service providers are expected to protect your information and use it only for the services they provide to us.
Cookies and Tracking Technologies
Kenig Scent uses cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze visitor traffic and user behavior
- Enhance your shopping experience
- Provide relevant promotions and advertisements (where applicable)
You can disable cookies through your browser settings; however, some features of the website may not function properly.
Data Security
We implement appropriate technical and organizational security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your data, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal, accounting, tax, and regulatory obligations
- Resolve disputes and enforce our policies
Once the information is no longer required, it will be securely deleted or anonymized where appropriate.
Your Rights
Subject to applicable laws, you may have the right to:
- Access the personal information we hold about you
- Correct or update inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
- Request information regarding how your data is processed
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Kenig Scent
Website: https://kenigscent.in/
Email: info@kenigscent.in
Phone: +91 96565 65865
By using the Kenig Scent website and purchasing our products, you acknowledge that you have read, understood, and agreed to this Privacy Policy.